We try to be flexible in meeting your needs. Therefore, we take into account the circumstances and refund the cost of training in full or in part, when this is provided for in the contract.
If you change your mind about taking the course or want to issue a refund for another reason, you can call the hotline number – our manager will tell you about the conditions.
- This agreement comes into force from the moment of its acceptance by the Customer and terminates after the Parties fulfill their mutual obligations.
- The Contractor has the right to make changes to the agreement at any time by posting a new version of the agreement on the Website. Payment for Services by the Customer, as well as any use of the Platform confirms the Customer’s agreement with the new version of the agreement.
3 Refunds are possible upon written request from the Customer to cancel the Services.
3.1. If the Customer refuses the Services, the Contractor returns to the Customer the money paid minus (all of the following):
- cost of services provided,
- actual expenses incurred by the Contractor,
— bank expenses, commissions for transferring money (if any),
— bank commissions, interest and other expenses if the Customer refuses Services of adequate quality, paid using banking products (consumer loans, installment plans, etc. products).
For the purpose of unambiguous interpretation: if the Customer refuses Services of proper quality, paid using banking products (consumer loans, installment plans, etc.), the amount to be returned and the Contractor’s expenses are calculated from the amount of money actually received by the Contractor in payment for the Services provided to the Customer .
3.2. The refund amount is calculated on the date of receipt by the Contractor of the Customer’s Application, taking into account the deduction of the amount, and is calculated in proportion to the number and volume of Online Courses and Materials to which the Customer received access, according to the schedule of the Online Course selected by the Customer (regardless of the actual completion of these Online Courses and actual familiarization with the Materials) on the date of receipt of the Customer’s Application.
- A full 100% refund of the cost of the Services to the Customer is possible before the start of the Services. The Customer is obliged to notify the Contractor in writing of the refusal to receive the Services.